My first appointment at this salon was yesterday, 3/3/16. I enjoyed the vibe of the salon as soon as I walked in. Michelle is who I had an appointment with & let me tell you, she's absolutely wonderful. I told her about my hair concerns and how I've never been 100% happy with my hair in the past. She did an excellent job. She explained everything she was going to do with my hair and went into more detail about everything as she did it. I also didn't feel pressured to make conversation. I'm pretty shy and have a hard time talking to others at times. Michelle made me feel comfortable the whole time. I'm in love with the color and really appreciate all the advice she gave me for my hair. Also, if you are someone who has a sensitive head due to having fine hair, see Michelle. The whole experience was very relaxing. I can't wait to go back to her in a few months!