I really want to like this Starbucks. I'm here all the time (it's the only coffee around, unless you count the Tim Hortons / Esso gas station in Citadel, which I DON'T), so it's a shame it couldn't be better. There's some great staff working here, but I've been given bad drinks too many times to remember. Burnt, missing syrup, wrong drink, etc.
Sadly, I'll probably be there again tomorrow, giving away another $5 in return for a hazelnut latte without the hazelnut.