I had a car accident in ohio and dealt with a select service state farm provider in toledo. after driving my fixed car home, i noticed the lights weren't bright or pointing in the right direction, nor was the alignment correct. state farm said i could take it to one of three places around pittsburgh for a follow up. reviews for ted and jim's seemed great, so i called and spoke directly with ted, who took my car same day, and gave me a ride home in my car to see how it rode for himself. the vehicle was completed as promised, washed and cleaned, with corrected headlights and an alignment. he dealt directly with my state farm claim team people saving me time there as well. the man's been in business for over 30 years, with many on his staff there for over 20. i can see why folks like to work here. a great man, a great shop. top notch service. i'll recommend ted and jim's to everyone going forward. it's hard enough to find a mechanic you can trust. i've never found a body shop i can trust, until now.