The artist (Brandon) did not at all take me seriously. He was more into talking about how awesome he is than he was interested in listening to what I wanted. He drew up a sketch for me and it wasn't what I has asked for. I asked him to make a few changes and he wrote back saying he would, but it has been ten days and I haven't heard from him. The date of the appointment has already passed. Poor customer service - I would not recommend it at all.