This place has fallen waaaay off. I used to love it and recommend to anyone wanted BBQ or soul food. Customer Svc is bad. 3 x in a row I had a terrible experience. 3 strikes I'm out.
1st bad visit they had no white meat chicken, so I had to wait an hour (I called my order in, ahead...) so when I got there after an hour, they were still out!!! U would think they would put my order aside, but noooo!!! I had to wait another HOUR. I WANTED IT SO BADLY I JUST LEFT AND RETURNED. I finally got my BBQ chicken...and it was undercooked and still bleeding :-{ I think they rushed it since I have been making a fuss and waiting so long!
I called and they said to bring it back and they will replace it...well they had no more white meat so I had to come another day, while refrigerating the u done chicken, so I could bring it back to them. NIGHTMARE! and no compensation for the huge inconvenience.
2nd bad visit...they were out of brisket. Just out? No brisket? A huge part of the everyday menu? Food for Less is in the same parking lot...can't send anyone to purchase meat? Anyway, I want what I want and they didn't have it, so busted trip.
3rd bad visit in a row...came a whole different random day w my brisket craving...out of brisket AGAIN!!! I'm done!
Oh yea, and the cornbread is not sweet like I prefer.