Ick. The service is very poor, which in itself would be forgivable, if the restaurant itself were not so grungy. The cleanliness does not inspire much confidence in the food. Try to sit near the window so at least you get a bit of natural light and look outside.
The pho itself was nothing to write home about. Broth was generic and lacking the sweet and savoury combo of star anise, onion, ginger, etc.
I have to believe that there are better options in Chinatown.
On the plus side, I liked that they had a small-sized option for the pho and that they were generous with the bean sprouts.