My 9yo son had an appointment for an evaluation today. It was at the Wigwam ATI office.
We arrived at 3:30pm for our 4pm appointment. I spent 5 minutes filling out various paperworks and then we waited. At 3:55pm a guy comes out and tells us the therapist we need to see is in an administrative meeting and we should come back tomorrow (Friday) morning! What kind of a joke was that? How do you put an administrative meeting over patient care? And how arrogant to assume that we can just come back when it's convenient for them.
Why didn't they call beforehand, before I wasted time driving there, filling out paperwork and sitting in the waiting room? At the very least why weren't we told immediately before wasting our time filling out paperwork and then waiting around?