My initial review of Boka, was really a second review as I had let the first of two incidents pass without my disgrunteled opinion.
If I may, I would like to point out that few and far between, do you find an eatery who's owners genuinely care about the experiences of their customers and long time patrons. Mrs. Boka, immediately after I posted a negative review, took it upon herself to get to the bottem of the issues in my complaint. Her appologies for the mishap were met with a comp and assurance that this would not happen again to me or any other customers.
I feel and have always felt, as significant as the quality of the product, is the quality of the service and her attentiveness and persistence to follow up and assure my satisfaction are rare and I appreciate it. Thanks again guys for making it right. Oh... And I came to find out Yelps delivery service were the ones who delayed my refund not Boka.