I love Oregano's...90% of the time. But last night at this location I was soured. I ended up with food poisoning this morning. I won't go into details about the level of poisoning to save all who read this.
I called the store this morning and spoke to a rude little manager named Natalie. I didn't want my money back or anything at all. When I told her what was going on two things happened that made me furious.
1. "well, no one else has reported being sick so maybe it's just a bug you caught."
2. "What do you want me to do about it? It's not like I can really do anything." She even went so far as to say that ALL good born illness takes at least 24 hours to come up. Really?! Do you have a food handler's card?!?! It doesn't take that long in most cases. At minimum she should have to take that test again!
I used to work at the Scottsdale and Shea store. No manager who wanted to keep their job would ever be so snarky with a guest! And they would never try to blame said customer and blow them off.
I simply tried to let them know and she was basically a word I can't say here!
I won't go back here. I was taught to take care of the guest. maybe she needs some lessons....
Emailed who I was told to email and I called
Corporate...No response.