Recommended by a fellow Yelper, I have been to Thorps twice within two months. My first stylist was Quinley, who has received raving reviews on yelp. She is nice and friendly, during the shampooing she gave me a nice massage and explained which products she used and the purpose of them. Those products left my hair smelling so good!
I brought pictures of the style that I wished to have. I wanted to go from long hair to short hair, so it was quite a big change. I thought my desired length looked pretty obvious in my pictures, they were both clearly way above shoulder length, but for some reason she decided to go with something longer. I thought with the layers they would appear shorter but nope...
Having spent the money I decided to wait a little while before returning again. This time I made the appt with Kenna, who specializes in short hair and edgy cuts, exactly what I wanted. I decided to talk through my hair cut this time, telling her what I wanted at the beginning and also as she goes along.
I love Kenna, she would check in with me to make sure the length is ok, the layers are ok etc. She was also very cool about it when I told her to make adjustments at the end. My resulting short hair with bangs came with nice layers and face framing style. Kenna did a superb job!
I have come to realize that for me, talking through my hair cut is a good way to go. Most asians have a similar set of preferences for hair cut which can be different to what the stylists are used to. But the terminologies are the same regardless of where you originate, so as long as you let them know what you want, they do an awesome job =) The only little thing which I took for granted is that they don't make your hair 'thinner' by default, so I will have to let them know that at my next visit, especially now that summer is approaching.
Also, even though all the stylists at Thorps are professional, they have their specialized areas. If it's your first time making your appointment, let them know what type of hair your have (curly, short etc) and ask them to pair you up with the best match stylist. Once you have someone you like, you can make regular appointments via the internet online. Great system!!