I visit a Michael's store no less than every other week since I adore DIY and crafts. I prefer Michael's pricing and options over Joann's as a general rule. This particular location has ups and downs.
Pros:
Great selection of items
Good, clean clearance section (one time it was a touch disheveled, but on the whole it's clean)
Always good deals running
Mobile app always has coupons running
Cons:
Staff wasn't friendly when asked for help around the store (got huffed at and an eye roll when I asked if they had shoe clip blanks by the MANAGER - bummer, usually staff is nice at other locations)
Some pricing can be hard to locate - a few of their displays place the hanging products directly in front of the price tag, so you would have to remove all items on that hanger to see the price in the back (mostly in bead section)
Had to knock two stars for the rude service and one star for the lack of pricing availability (certainly wasn't asking that same MANAGER) - but the cashier was super sweet, so that really helped bring this place back up a star, so kudos to her. Next time I'll ask front end staff where things are and not the manager.