I found this company on yelp. My first contact with them was on their website, which, for a small service company, is excellent. I used the online tool to get an estimate. The price was right so I requested that they contact me for an appointment. I was contacted promptly and made an appointment for 3 days later. The service was fantastic. The crew showed up on time and my windows look amazing. I have tried to clean my own outdoor screens with little success. These guys made them look brand new. The price estimate was accurate. I was charged what they quoted me.