I slipped down the stairs coming here. But I was greeted friendly by staff whom promptly took my order. I was in here trying to get a poutine before heading out to the train. It's a large space with friendly staff. The poutine was OK but not to my taste. For some it may he very good but for me this was just OK. I would comsider going back though. That's all I have to say about this place. Oh yea and watch the first step.