I haven't purchased a bike here, yet still seem to be here once a month for accessories.
Seriously-great staff... I try to remember names of those who go the extra mile for me, but no need to at Century. Everyone on the staff is super! They offer honest advice and I've never felt the up-sell pressure.
Decent selection of bikes from casual townie to carbon superhero.
Great selection of accessories from pumps to shorts to shoes to bottles. Even better, Century supports the community with "ride-in" repairs and their evening towpath rides.