When it comes to anything to do with my car I freak out. Discount Tire saved my life one night.
It's 5:45pm and I'm leaving a shopping center on Stephanie and Sunset. It's dark and I'm done shopping. All I am thinking about is grabbing something quick to eat, getting vodka and getting home to take my damn bra off. I back out of my parking spot and hear a crunch. I ran over a soda can, no biggie. WRONG. I drive ten yards and it sounds like I'm on Rocky Mountain Railroad. This mouseketeer was not happy. I get out and notice an enormous screw in my tire. Immediately I get back in the car and head up the hill in hopes I can make it to the nearest tire store. I was screwed.
At 5:57pm I pulled into Discount Tire. More like stormed in because I hate car drama. Two friendly salesmen welcomed me and asked what I needed. I explained the situation and also said my tires are not from Discount and I am not here to buy four new tires tonight so don't even play that game with me right now. He smiled, took my keys and within seconds someone was looking at my tire. Mind you, I was exhausted and this is the last place I wanted to be. The employee offered me coffee, bottled water and a sucker. All of which I declined. He also told me to check out Chicken Shack across the street. Still, with my piss poor attitude he was being nice to me. That's when I noticed the sign on the door that said they close at 6pm! WOW. I humbled up real quick knowing they could have locked the door on me.
6:15pm he brings me the keys and told me it was all done. They were able to fix it, but I will be needing a new tire very soon. NO COST for fixing the tire. He handed me his card and said if my tire place doesn't take care of me than he will be happy to.
Thank you Discount Tire for saving my pathetic ass that night. I will not forget your first class service. FYI, I did go to Chicken Shack and for the record it's BOMB and I can only do the small meal:) Kudos for that, too!