I was pretty disappointed with the service. I went on a weekday and called ahead, asking if there was a wait for a mani/pedi and I was told no. I arrived there 10 minutes later and it was full of people. I got seated a few minutes later but felt that my pedicure was very rushed since more clients were coming in. My manicure wasn't done well. The technician who worked on me was very distracted as she kept answering calls, writing down appointments in the book, and paying more attention to new customers that came in. I don't feel like she did a good job on my nails since I came home with unevenly painted nails. I also overheard her telling another technician that she told the 2 clients that walked in that there was a short wait even though it wouldn't be quick. I'm sure there are other people who have good experiences here but considering it was my first time here, I won't be coming back.