The one star is not based on the efficiency of the vets but on their ethics. I used the services of this clinic and bought medication and a week later came back and found out they sell the same medication but in a different format for almost half the price. I was not told this when I bought it. I also checked into the price of medications through the pharmacy and this vet charges about double for medications. If you unfortunately need their services try to check elsewhere. As well they sell cheaply made collars and you can find better quality ones at stores like Pet Value for less.