UPDATE: the laser tech is very friendly and they are quite flexible with reschulincg appointments.
ORIGINAL: operating hours on Tuesday are until 7 PM the only time I can make phone calls is in the car after work I had to call three times before someone would answer the phone and at 5:45 I was told they already left for the day because they have no more appointments and was told that I would have to call back tomorrow between nine and five to make an appointment which is very difficult for me to do.