Cantina's food is awesome. I've never had anything I didn't like. Their salsa is some of the best. But the service at all 3 of their locations is consistently just bad and has just gotten worse... it's really a shame. We gave the Rea Rd location another try tonight and after receiving our drinks is styrofoam cups with lids (because the half full restaurant ran out of glasses(?)) and waiting about 30 minutes for our food after ordering, they still managed to get 2 of the 4 meals our party ordered wrong...
We've been here before where we've waited 30 minutes for our food only to be told the waiter forgot to put it into the system so he just submitted it and it'll only be a few more minutes... we've sat with empty water glasses for what feels like an eternity... had rude waiters that don't know their own menu or specials... the list goes on... it's honestly like the servers here have never eaten in a restaurant themselves and don't understand the level of service they should provide. Because at the end of the day, it's just not that hard... good service makes up for pretty much everything else that could go wrong...it's just so essential and so missing from these restaurants.
But the food is good so what can I say? We're suckers and keep coming back hoping something has changed... but I think this may have been our last visit...