I love Taco Mac in Atlanta. The food here in Charlotte is OK. The one star is based on the service. I have never had good service and have been at least a half dozen times. I would choose someplace else but it is so close to my office and there are not as many good options to watch sports and drink beer.
Six of us arrived at 4:00. We were told to seat ourselves. After 10 minutes I asked if there was service in the bar area. Five minutes later we were brought menus. We ordered beers. We then ordered guac and chips. The food came a few minutes later. Still no beers. Finally beers arrived after 30 minutes of waiting. We were told there was only one bartender and one waitress. This was during March Madness. Poor planning.
The bill came and the "March Madness" pitcher special was not recognized on the bill. Waitress did adjust after I pointed this out to her.