The other reviews aren't kidding -- Caffe Beano is constantly busy!
I was lucky to go in when there was a very short line. I ordered a latte, and was immediately impressed with the fact that when you stay there, you get a large for the price of a small.
It didn't take long for me to get my drink, which was fairly good in a nice latte bowl. The milk was microfoamed and sweet -- perfect. The espresso was good, although there were quite a few grinds in the bottom of the drink.
I wasn't wearing skinny jeans, so I kind of stood out as "not belonging" a bit.
To this point, I would have rated Beano 4 stars. However, when I brought my empty mug to the counter, I put it down and asked if that was a good place to put it. He looked at me, didn't say anything, then went back to what he was doing.
Ummm, what? Chelsea K. is right -- unfriendly.
As I went to leave, I wanted to use the washroom but it needed a key from the cashier. There were now six people in line, so I left.
I'm now at about 2.5 stars. Although someone listed that they accept credit cards, they definitely do not. Cash and debit only. This is lazy and disappointing for a store in a big city, so we're down to 2 stars.