This is the third place that I have gotten the SNS done on my nails. Tee was the name of the guy that did them. While removing the prior powder he really went to town on my nails with the drill, basically making each nail burn. Another issue I had was that he used a gel top coat to seal my powder nails, he said this would last longer. This did not last longer at all, by day 4 half of my nails looked horrible and two have chipped. I would not go to this person again for any services. I did get my pedi with a woman and was satisfied.