I had an awful experience at Reign of Thai. It started when I asked our waiter to tell me more about one of the dishes and he refused, saying that in all restaurants all waiters are always trained to say every single dish is the most amazing. The wait for our food was very long, and when my Pad See Ew finally came, the noodles were completely overlooked, the scrambled egg was burnt, and there was no sauce whatsoever. When I told the waiter this, he told me "this is how we make it here." (Another person at my table ordered the same thing and had both sauce and not burnt egg...) My husband had ordered an entree with beef that had maybe 1-2 ounces of actual meat in it, and the waiter's response to that was "we put in five ounces." Not "I'm sorry" or anything like that, merely a statement indicating that we were lying.
I have two stars because other people at or table had good food; my experience was definitely marred by the waiter's rudeness.