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2016-07-24T00:00:00
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n3:usefulReviews
6
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The Groupon deal is what got me in the door. Three silver washes for $24.00. The deal was a steal and not to far from my home which intrigued me to give them a try. The location is right in the Paradise Valley Mall shopping center. There is a gas station, auto center, beverage/snack area along with a small waiting lounge. I will mention they sell liquor as well. The cashiers are very friendly and make you feel welcomed. My first experience was kind of overwhelming. The gentlemen who check your car in are salesmen trying to upsell you on every product they sell you. I felt like the Groupon deal was a way to get you in the door then they hired pushy salesmen to get you to buy more. Since this was my first time I passed on everything. I explained to the man that it is my first time and I want to see how well they do. My car went through the wash quickly. The washers were fast. The silver wash is very basic. They did not even wipe the seats I could tell from the light shoe marks on the back seat from a child who sat there in the past. My second attempt was the same experience. So the third time I decided to upgrade to the platinum package to see how well they do. This time I was talked into a hand wax which went from $69.99 to $29.99 with a wash. I still said no and he gave it to me for $20.00 and I could use my last Groupon for the wash and he would upgrade me to a platinum wash. I decided to take him up on his offer. I was then approached to get my window fixed. I have a few tiny rocks that hit the windshield window. I passed on that service however I will say this salesmen Kenny was very nice. Non pushy and gave me his card when I was ready to get it fixed. The third time around with the wax my car came out nice but they did not wipe the seats. I kindly asked the gentleman why and he said that the platinum wash only includes the dashboard not seats. He said I have to mention it when I check in. I think that is ridiculous as a platinum wash should include a seat wipe down. I don't expect them to be waxed but at least clean. I don't plan on coming back as I have paid less money and had my seats wiped down at competing washes. Though overall I can say this car wash could do well. They are always fully staffed and move fast. Your in and out with no problems. If the men who check you in could be more personable like the cashiers it would be less intimidating. I also say check your car before you leave something I never do but if you pay for a wash make sure it truly is clean.
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