Just bought stools from their Liberty Street location as part of their massive sale. While one staff person was nice and helpful, the one who rang up our purchase could have used more discretion before starting to make comments about us (the customer, mind you) because we chose to take public transit with the one box. It was pretty rude to hear them talk about us within earshot! I will think twice about making further purchases from them, especially since their staff seem to be pretty judgmental.