This was my second visit to this place. Hands down the food is delicious. So far I have only tried the chicken teriyaki and rice bowl. It they have a spicy teriyaki sauce that is pretty tasty. Today I decided to get the mixed tempura add on which consists of one piece shrimp and 2 pieces veggie. I was not happy with the two pieces of veggies as I didn't think they were veggies. The young girl who works the lunch time counter here passed me and my complaint off to the owner? I think who seemed kind enough to replace my non veggies with actual veggies. My issue is how rude the young girl was afterward. I didn't realize that If a customer complains that we are. I longer worthy of of a "thank you" or "thanks for coming in" or even "have a nice day"
Customer service is simple. Especially when the customer is being extremely nice about their complaint. However if you meet their nice with rude, it ends up on yelp. The Gist: Pro: good food so far Con: not the best customer service at the counter