It's not a bad place....it's nothing special either. Max and Erma's has its charms but rarely is it somewhere that I ever feel compelled to go to when I want something to eat. Almost everything that they have on their menu there is a different place nearby that does it better, to be fair there are also places that do it worse.
This is a place that exists because people apparently like the chain "neighborhood" restaurant theme that Applebee's and TGI Fridays popularized.....BTW...Max and Erma's better than the aforementioned.