Unbelievable! I have been regular customer at Luxury Nails for several years. I always make my next appt. prior to leaving after my pedicure. I made an appointment two and a half weeks ago for a 9:30 appt. this morning. You can imagine my surprise when I walk to the door and see they are closed for renovations. REALLY! Unbelievable! So you just decided at the last minute to renovate? How did you not know 2 1/2 weeks ago? You don't have my phone #? Well that's on you for not being a very well run, professional establishment. Obtaining client contact info. is standard operating practice. Nail salons are a dime a dozen, so finding a new one was a breeze. You've lost a good client.