I've been here twice and had very different experiences.
First time: I came for a lunchtime shellac manicure with a friend who often goes to their other location in Middletown. With no appointment, we had a very short wait and then got side-by-side manicures. Both were well done and no nonsense. This isn't a place to lounge about, receive a hand massage and get the "spa experience". It's plain and simply a place to get your nails done. Which is fine by me as the regular manicures are only $15 and shellac $30. This time, my shellac lasted about a week before some nails peeled off. As this was my first time with shellac, I don't know if this meant it was poorly done since they advertise 2 weeks no chip or if I'm just hard on my nails. Regardless, the color did not go down very close to my cuticle to start with so the remaining nails looked super grown out by 2 weeks.
Second time: Took a friend from out of town on a Saturday afternoon. We came in and had to make an appointment for about an hour later in the day. We came back and both got shellac. Her technician cut her cuticle to the point of bleeding several times and mine started to square off my nails without asking (even though they were clearly rounded from my last manicure.) I stopped him but upon seeing how short my nails would have to be to go back to rounded on the couple he'd done, I decided to try square for once. I had to ask for several nails to be refiled when he was done as they were uneven. At the end, the shellac had some pretty bad blemishes from him touching it before it was dry at some points. This shellac only last 3 days before one of my nails started to peel off and my friends only 5 days for almost all of her nails (her technician lightly filed the ends after shellac application which is a huge no-no as this breaks the seal between the shellac and the nail).
So overall, I do not think I'll be returning, especially not for shellac. If you happen to get their good technicians, remember their names and make an appointment with that person specifically or else risk wasting your money.
Also side note, they only accept tips in cash. Probably to avoid declaring them as income on tax returns. Sketch much?