I love this place- what an amazing job the owner has done with the concept and hiring of the staff. Each of the staff members that I have met are amazing, remembering my dog's name when we come into the office.
During day care, the dogs run free in their large fenced yard from 7-11:30am, they have nap time indoors from 11:30-1:30 and then have more playtime from 1:30-6. When outdoors, they have employees with them at all times, have pools set up on hot days, and have plenty of toys.
Before each dog attends they have an introduction day, where the dog is put in the yard and the other dogs are let outside one by one to assure no aggression from the new dogs. I love this concept because it's issues like that (along with the presence of irresponsible dog owners) that can sometimes make public dog parks unsafe.