My nails were done by a man. He paid attention to the edges (which most people avoid) and polished my full nail (most people don't do this either - half fasting it). I did sit at the counter unattended for sometime though they all saw me standing there. The price was a little much so I chopped his tip! Sorry, them the breaks. When I came in it was slow. As it started to pick up he was looking around a lot then rushed to finish my nails. At one point, he abruptly got up and walked away without saying anything and went to chat with someone at the front desk. In the end, he turned a fan on and walked away. I wasn't put under a UV light.