I recently purchased a used 2014 Street Glide from Chandler Harley. The sales people that assisted me, Jerry and Nathan, were great. They listened to what I wanted and answered all the questions I had. Both were very knowledgable. I don't know if it is the same at every Harley store but they go out of their way to make you feel welcome in the store. All the employees seemed genuinely excited for you when you ride your bike away. Purchasing a bike from these guys was an all around good experience for me.