I gotta say....not so impressive. I had a decent facial here but the place just isn't worth the price.
The place is barely a year old and already fixtures throughout the locker room are falling apart. The soap dispensers in the showers are broken pieces of plastic.
The service, while always in your face, rarely picks up glasses or towels. The change room was littered with the same used towels and glasses throughout my two hour stay here.
Also the men's locker room smelled of BO wherever you went.
The food in the locker room is a dirty tray of handled biscotti along with tea that has no sugar, milk or lemon anywhere nearby. Quite disappointing.
Oh, and even though they'll tell you that you can access the gym when you're booking your $175 facial, when you get there they will make it clear that spa guests are forbidden from using those facilities.
Overall, it's an adequate facial in a poorly managed, poorly maintained environment and costs about 60% more than you should pay for it.
Next time I want an overpriced facial, I will stick with the Ritz Carlton. And so should you.