I can't say enough good things about Dr. Capwell and her staff. They are very friendly and compassionate. Dr. Capwell has a wealth of knowledge and doesn't blindly guess at what could be wrong with my pet like other vets have done in the past. She honestly treats the animals like they are her very own and often times says, "If it were my pet, here's what I would do." She is human friendly as well as animal friendly. :)