We've given chance after chance for this location to just get a blizzard right and tonight was just another aggravating visit. We didn't understand why my blizzard was stacked in another cup until I got to the huge rip in the side of the original cup and found the ripped piece of cup just free floating in the blizzard!
On a past visit our midnight truffle blizzard came with NO truffles and when we brought it back and spoke with the manager he was rude and handed me a cup of the topping to "go add yourself".
The staff have no customer service skills or even common courtesy; if someone is handing you THEIR MONEY you can at least greet them with a hello and if you had any back round in customer service you would read back their order, give them a total and thank them for their business, you do not just open the window and put your hand out. This was the last trip to this location; $4.00+ for crappy service is too much.