I've been coming here for over a year and have watched the service continue to decrease. If you order takeout they always say 15 minutes, be prepared to wait for at least 45. They have recently changed their hours to open at 4, today I went there at 4:20 and they still weren't open. Finally at 4:27 the cook and owner arrive and of course tell me my order will take 15 minutes. By 5:10 I still had not received my order (was the only person there) and asked for a refund. Will not be going to Wing Wah anymore. It's unfortunate because the food is pretty good but the owner (lady always working I assume) could care less about the service or the amount of flies in the restaurant.