I drove up on a rainy day (drive through door) and the guy immediately came out and opened my back seat door to take out all my garments. He quickly processed them, asked for my name & # (First time visit) and clearly showed my total $ plus what kind of stuff I dropped off. I love their POS with a real receipt and barcode on it, quicker & efficient. Love that they aren't afraid of technology and did away with those written carbon papers with a tear off ticket I always seem to misplace. There's another dry cleaner literally walking distance, but I saw negative reviews on rudeness and that's one thing I don't stand for. $1.75 vs. $2.50 I rather pay more! I will update this once I get my stuff back but I was just so impressed with their customer service I had to write a review.