I had a mani-pedi Groupon for this place and it took several times or appointments until I finally made it. Guess the problem was the lack of nail techs and the amount of Groupons sold, they could not keep up with the demands for appointment. I finally made an appointment, had to reschedule for personal reasons then when I called to reconfirm my appointment, someone did not jot it down! So another appointment was made. The place looked okay (was sat down while waiting on a chair that was leaning forward, broken perhaps?) champagne and wine was offered yet there was something that was "off" about this salon, I couldn't quite pinpoint it. The nail person was very nervous, going back and forth, rushing making me nervous. She really tried her best to accommodate. She used brand new nail file and foot scrubs which she gave to me when she was done but the rest of her equipment were sanitary questionable. Her working area was untidy and messy, nail paint and smudges. Needless to say, I was "creeped" out as to how clean this place really is. The owner was there, she was very friendly and helpful but there was a missing "link" here... It's like they were really trying to be nice and friendly yet it was not sincere. My mani-pedi turned out fine at least. Their regular prices are quite high and from what I experienced here??? Nah...