If you go there for anything other than Hallowe'en merchandise during the month of October, Good luck, it's all stored away in some "trailer in the back". I was lucky to have been helped by a high school aged teen, who happened to also be planning a Bachelorette party for her cousin, or else I don't think anyone would've given me the time of day. The first girl I asked was completely bothered by my request, same with the chick, also high school aged, who was called to the front to "go to the trailer" to collect the button and tiara I came to purchase. Well, surprise surprise, they couldn't find the button I had asked for, nor brought a sash I also mentioned as a replacement. But, they did bring the most expensive tiara they could find - it was probably right in the front because gawd forbid they provide good customer service it seems.
As for Hallowe'en stuff, this is the place to be - if the purpose of my trip was to buy a fake corpse with guts spilling out and a pair of multicoloured fishnet stockings, 5 stars hands down.
Follow up: One of the 3 latex helium balloons I paid $2 for, didn't last the night.