Sweet and encouraging staff. Everyone is friendly and discreet not to mention swift when you need them to be. Everyone is very helpful and full of tips on supplements or recipes. In 3 months I lost 29 lbs on RM3. My job is very active so I have to take a break for a little while but I fully intend on returning. The prices will have you wondering if it'll be worth it but go for your consult, ask questions, make an informed decision, and take the plunge. If you truly want to make a change, you will be successful here.