We were a bit leery taking our son to the Infant 1 classroom based on the reviews we read on Yelp. I gave the benefit of the doubt since some of the reviews were a bit dated. I should've gone with the reviews and NOT taken our son there (we only lasted 3 weeks before taking him out)! Long story short, they did not follow our directions on feeding schedule. It was very inconsistent and they overfed our son with solids. They provided solids but we ended up bringing our own so we can make sure our son was given the appropriate amount. We started to write our son's feeding schedule on the Ziploc bag and they still did not follow directions. One day, they fed our son 4 bottles when we only provided 3 bottles. (we think we got someone else's bottle) Another day, I walked into the room and it reeked like bleach. The afternoon teacher was cleaning up with chemicals while my son and one other baby were in there. While the teacher was cleaning, she had the other baby in a swing with a bottle propped up on a blanket to his mouth. I was appalled and told the director. She was upset with the "lapse of judgment." There was no follow up. The teacher did come to me the next day and told me "she is a good teacher and she has been doing this for 20 years." It did not excuse the fact that she propped a bottle and did not tend to the baby. I felt like they were misplacing his labeled bottles,lids and clothes daily. Finally, we decided things were not getting any better so we removed him from the daycare. It took the staff almost 20 minutes to gather his things. They gave my husband everything and he noticed our son's pacifier wasn't with his belongings. They walked over to his crib (labeled with his name) and grabbed a pacifier and gave it to him. My husband told them it was not our son's pacifier. It was another babies. Very unsanitary and gross. At this point, Georgia Treat (the Center Director) went over to my husband who was well aware of the past issues we had had, yet still said those problems were "not the norm" to her. At this point, my husband let her know what had happened with pacifier. She said she was "so upset" and couldn't believe that happened...She told my husband she would make sure we didn't pay any outstanding balance (which was 1 week) because of our unpleasant experience. We were still charged for the "comped" week. My husband and I called several times and left her a messages. None were returned. I had to physically go to the daycare to speak with her and was told, "I didn't realize you were on auto pay, so there's nothing I could do now"... like it was impossible to refund the amount we were charged? That's the LEAST she could've done for our awful experience. There are way too many babies and not enough help. The teachers were stressed out which made all the babies stressed out. Every time I went in, the babies were crying and so unhappy. My son is MUCH happier now at his new daycare. NIGHT and DAY! I will NEVER recommend this place to anyone. This place is horrible!!