I definitely get down with Zipps. On this particular day my boy and I went there to watch some college football on a Saturday afternoon. I have been to at least four different locations in the PHX Metro area and unfortunately I have had a much different experience at each Zipps. What makes it even more unfortunate is, this one caught the brunt of the bad side. I don't want to say it was a terrible experience, because that wasn't the case. However, when I compare it to all the other Zipps I have been to, this one is in last place.
The service was solid, but the food is what is in question. I had some wings and fries and they just weren't cooked as crispy as they should have been. I don't know about you, but I don't get down with soggy, deep fried hot wings. They should be full of flavor and have a nice crunch/pop when you bite into them. This wasn't the case.
One thing I could do, if I have the opportunity to go there again, I can do my due diligence and ask for them to cook them crispy or well done to see if there is a difference. Otherwise I would definitely have to order something different.