Yep, I'm a big BIG fan of these guys, I honestly wish I hadn't been the last hold out in Toronto to buy a pair of glasses of them until now.
I'd heard about their online service and while superimposing glasses on a still image of your face and then submitting your prescription and measurements into a website, just didn't seem like the best way to spend a few hundred dollars.
Fast forward to the opening of not one but two stores in the Toronto area and would you look at that... it's time to buy glasses!
My ONLY bugaboo about these guys is that they're an eye doctor shy from being a total 360-degree service. It was a bit of a pain to have to go to Walmart and get my eyes tested and then schlep my way into the city again to look for glasses, a one-stop shop like the Hakims of this world would be boss. Don't even keep one on FT staff, just have someone who does eye exams 1-2 times a week.
Anyway, that's my only thing. The rest is all wine and roses :) I promise!
WP isn't a store to get glasses, it's a personal shopping experience where you're personally looked after from the moment you walk in with unwavering customer service. The gal who helped me, stood with me for over an hour while I tried numerous pairs on, then helped me with the process of elimination to work it down to the best pair. I completed my measurements with her the moment I picked the perfect pair, she entered everything and completed my order on a tablet, I paid and away I went!
They said 5-10 business days my glasses would arrive, they came in 2-3!! Upon pick up the perfect fit was worked out and a great case and cloth bag were provided for the glasses! I love them, I get lots of compliments every day. I can't wait to come buy a pair of sunglasses to match next!