Friendly, prompt service- no complaints. Menu actually has more to offer in terms of variety than some other steak frites bistros that strictly serve just that. My wife loved her Greek Salad, which is served deconstructed (in pieces). I enjoyed my Bang Bang Shrimp appetizer (fried shrimp coated/ tossed with an "Asian inspired spicy mayo").
The BYOB with no corkage is definitely a plus! Unfortunately, the most important element of the restaurant, the steak frites itself, was unremarkable- just borderline bland and the all you can eat fries left me not wanting a second serving as they were soggy...
If you have been to L'Entrecote in Paris and expecting that experience, there is no comparison. BTW, there happens to be a L'Entrecote in Montreal, off of Rue St. Catherine, not sure if it's affiliated w. the famous original in France. Unfortunately, it was quite a hike from our hotel so we passed on that...Bottom line, this place is okay if you're in the neighborhood- it's not a tourist trap like many of the other nearby restaurants, but certainly not compelling enough to be a reservation destination.