I call It The Man Store. My Husband beams when he knows we are headed there. The customer service has always been good for us. That maybe because we know what we want and rarely need them .Lol. However I find that the store is well stocked and their prices are reasonable. The only con is the people outside begging you to take them home to work for you. One, sorry I don't bring strangers to my house unless they are legit. Second, they are not store employees and I know other Home Depots that don't allow their customers to be accosted and we will shop those instead.