I called and was put on hold and finally hung up after a very long time. I then went into their web site and filled out the information to get an estimate. They have never followed through. This has a few weeks ago. I called again and was put on hold again. After 5 minutes I hung up. This is very disappointing because I have referred Amera to people in the past. I have talked to other people and they have had various problems with Amera. I have moved on and contacted another company.