Although my hair didn't turn out the way I wanted, the other girls saw I want completely stoked. They asked to see what I wanted, after showing them a picture they fixed me right up. They gave me a gift card to come back for another try, or styling products. I honestly can't complain, I love when a place treats their customers well and just want to build a business with happy customers. I used the coupon on facebook, so I wasn't out any money except for the tip my sister left for the stylist. Thank you for your customer service and being sure I was happy before I left, this means a lot in the way of business, especially to a person whose been in customer service for over ten years. Thank you tons!