I'm not sure why this place gets such negative reviews. We don't dine in; I carry out. The staff is always friendly and attentive. The food is good. When I know I'm going to be busy, I usually pick up a huge amount of food and my husband eats it over a period of several days. I usually get him: a whole black truffle chicken (w/garlic butter), cheddar biscuits (w/jalapeno cheddar sauce), creamed corn, potato bar (w/roasted garlic, cheddar, and bacon), and fried pickle chips. We're from the south--so we love fried foods, and these pickle chips are almost as good as back home. I'm only giving this restaurant a 4/5 because of the price. A rotisserie chicken from the grocery store or Boston Market is a fraction of the price. However, my husband refuses to eat grocery store or Boston Market rotisserie chicken because their chickens are fattier and have more gristle. Chick is quick and close to our home; so my husband gets food from here every few weeks.