Was not happy at all with my experience . The first time I went I actually liked how the girl did my hair (I forgot her name) but then I made the mistake of coming back but to a different hair stylist & that's where I went wrong. Even though she was very nice , I hated my color. I called before I booked my appt & asked how much it would be for just my roots to be retouched - I was told it starts at 55$ but I never imagined I would end up paying 115$ . I mean I wouldn't mind paying that much if I would've loved my results but I didn't even like it one bit . I have never had my hair done & leave with my roots unmatched to the rest of my hair . I mean it was just a root touch up for gods sake. It literally looks like I have yellow roots . I had high expectations for this place but I'm sorry to say even the Beauty salon schools deliver better results then this at a cheaper price too. I will not be returning .. I mean they could tell I wasn't happy & didn't even try to fix it. The stylist told me she didn't want to re bleach it because my hair was already too damaged but to return in 3 weeks to redo it. They could've at least gave me a percentage off to return but why in the world would I want to be charged 115$ for such bad service