See, this is exactly the reason why I love Yelp. Reviews are spot-on and have always given great advice. Unfortunately I didn't check the reviews on this "restaurant" before coming in. It was a spur of the moment thing... went to go have dinner at BJs next door and noticed a flyer on Urban Grill saying they were broadcasting the Pacquiao-Bradley fight - for free! Sold.
We went in, were seated promptly and advised they were going to do a raffle for a pair of seats to the fight at MGM, only catch is you have to buy a $20 5-beer bucket. Sold again. We didn't win the raffle. Anyways, our beer arrived in a bucket of ice, two were cold and the other three felt like they were baking in the sun. Who gives out hot beer? That's just wrong. We nursed the two cold ones until the other three were bearable to drink, didn't have an option anyways because 30 minutes passed before the server arose from the deep.
After ordering, our food was brought out in a reasonable amount of time (not by the server) and for the next 90 minutes our server was MIA. The server decided to briefly stop by and see how things were, then disappeared for another 60 minutes.
The saving grace here was the food, which was good. Not unbelievable, but pretty good. We were entertained by the fight during this time so that kept us preoccupied from the absence of the server.
We absolutely will never visit this place again. Obviously there's something wrong here that no one is addressing, and that's unfortunate because there is so much potential.